Technology

Enabling mail redirection into Cerberus Helpdesk

Cerberus Helpdesk out of the box isn’t able to accept mails that are redirected or resent to it. In order to make this happen, you’ll need to modify cerb5/api/app/Parser.php and add in a few lines of code. You’ll find this block of code at line 109 (in Cerb 5.4.1). Line numbers for previous version will vary but if you search for “ReturnPath” it should take you there. @$sReturnPath = $this->_headers[‘return-path’]; @$sReplyTo = $this->_headers[‘reply-to’]; @$sFrom = $this->_headers[‘from’]; @$sResentTo = $this->_headers[‘resent-to’]; $from = array(); if(!empty($sReplyTo)) { $from = CerberusParser::parseRfcAddress($sReplyTo); } elseif(!empty($sFrom)) { $from = CerberusParser::parseRfcAddress($sFrom); } elseif(!empty($sReturnPath)) { $from = CerberusParser::parseRfcAddress($sReturnPath); } elseif(!empty($sResentTo)) […]

Enabling mail redirection into Cerberus Helpdesk Read More »

MagicSpam for Plesk review

Updated 19/05/2011 There aren’t a lot of MagicSpam reviews out there, so I thought i’d write something up to let everyone know how we went with it. Overview MagicSpam for Plesk is a spam filtering module for Plesk. It performs best practice and DNSBL checks against all mails coming into the system. The module compliments but does not replace Spamassassin. MagicSpam filters mail pre-smtp but does not do content filtering so it won’t get rid of those Viagra mails, not directly anyway. Installation Installation was fairly easy. Upon purchasing a license, you receive a link to the installation package (we

MagicSpam for Plesk review Read More »

Game Center invites not working

Does someone invite you to a game and nothing comes up on your screen? Or do you invite someone and the game just sits there waiting and waiting? If this happens, then chances are you’ve turned off Alerts for Game Center. To fix this, go into Settings -> Notifications -> Game Center and enable Alerts. Game Center needs Alerts enabled for it function properly. Yes this does leave you open to getting trumpeted at 3 oclock in the morning, but it is what it is.

Game Center invites not working Read More »

ESXi NIC disconnection issues with the HP NC532i

We’re using HP BL495c G6 blades with ESXi 4.0 U1, and the onboard NICS are disconnecting randomly upon reboot. Sometimes it happens after a single reboot, other times it takes 4 to cause the issue. The server uses the HP NC532i embedded NIC which is a rebadged Broadcom 57711E. In ESXi, the NIC uses the bnx2x driver. Things tried that haven’t worked to date: Broadcom v1.48 and v1.52 drivers on the VMware website Upgrading to Update 2 Turning off auto negotiation and hard coding the speed and duplex of the switchports and NICS Replaced the system board. It’s not a

ESXi NIC disconnection issues with the HP NC532i Read More »

How to install vib files in ESXi

At some stage while in contact with VMware support, they may give you drivers to try. These drivers will be in VIB (vSphere Installation Bundle) format and will look something like vmware-esx-drivers-net-bnx2x-400.1.52.12.v40.4-1.0.4.00000.x86_64.vib. I don’t know why this is not documented anywhere in the official docs, but here’s how to install these driver bundles into ESXi. scp the file to the ESXi server Run “esxupdate -b <filename>.vib –nosigcheck –nodeps update”. Run “esxupdate query –vib-view” to confirm that the driver bundle is installed. You may need to reboot for the driver to take effect. If you are fiddling with different driver revisions,

How to install vib files in ESXi Read More »

Scroll to Top